We strongly recommend that you create a computer backup: If you need help, contact the IT Service Desk at 41, available 24/7. In rare cases this upgrade can render your computer inoperable, particularly if you skip steps or do notįollow each step exactly. If your computer has already been encrypted with whole-disk encryption software, you’ll need to decrypt it before upgrading, then re-encrypt it after the upgrade.įor 30 days after upgrading to Windows 10, you can revert to your previous version of Windows if needed.

(Optional) A USB flash drive with 3 GB or larger storage for downloading Windows 10 installation files One to eight hours while your computer encrypts you may continue to use your computerĪ reliable source of power for your computer One to two hours to prepare and perform the upgrade (longer if you need to back up a lot of files) As of August 2021, we are aware of only School of Dentistry and School of Pharmacy using Examplify. If you are not a PharmD student, ignore the software requirement sections that do not apply to your school. This guide may be utilized by students in other schools at UCSF. Web Browsers: Google Chrome and Mozilla Firefox IBM Bigfix and Dell Data Protection Encryption (DDPE) Contact the IT Service Desk at 41, available 24/7.